***update*** Had BTS known what happened here to their ARMY fans, they would have been very upset. They give their all to their fans. The devotion of ARMY is so strong, even those who didn't get to go remain true supporters of these boys. I still wish I could do something for these fans.
After weeks of anticipation and hours waiting in the rain, over 100 ticket holders where denied entry into the BTS Concert on Saturday, September 26th at the Center Stage in Atlanta, Georgia. The rather small venue of 1100 was oversold by the tour promoters, TGM Events. This is the same company which was blacklisted in Maylasia for the B1A4 event earlier this year.
After a 2 1/2 hour wait in the rain, ticket holders were stopped at the door and told the venue was at capacity. Event staff sent the venue manager to deal with the unhappy crowd. They were told that they would receive a refund for their tickets. Their names were hastily jotted onto a piece of paper, but not told how the refund would be handled. A few were allowed to attend the hi touch and participate in the group photo before being sent out of the building and back into the rain. No autographs were given to any of these fans. Other fans were promised a hi touch and picture, but were later told they would not, after they were lead into the room with a thread of hope that they'd at least see BTS.
After weeks of anticipation and hours waiting in the rain, over 100 ticket holders where denied entry into the BTS Concert on Saturday, September 26th at the Center Stage in Atlanta, Georgia. The rather small venue of 1100 was oversold by the tour promoters, TGM Events. This is the same company which was blacklisted in Maylasia for the B1A4 event earlier this year.
After a 2 1/2 hour wait in the rain, ticket holders were stopped at the door and told the venue was at capacity. Event staff sent the venue manager to deal with the unhappy crowd. They were told that they would receive a refund for their tickets. Their names were hastily jotted onto a piece of paper, but not told how the refund would be handled. A few were allowed to attend the hi touch and participate in the group photo before being sent out of the building and back into the rain. No autographs were given to any of these fans. Other fans were promised a hi touch and picture, but were later told they would not, after they were lead into the room with a thread of hope that they'd at least see BTS.
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Two friends planned in advance to meet in Atlanta. Tickets were purchased through Trinity Grace Marketing (TGM) via Highlight Tours. Carefully planning their airline flights, hotel, and transportation, this duo invested nearly $1000 for a chance to spend a few hours enjoying the entertainment of BTS, also known as Bangtan Boys, a popular KPOP group from South Korea. Instead they were met with confusion and disappointment as all of their efforts and expectations were crushed through the error of the promotion company.
One mother brought her two children to attend their very first first KPOP concert. Usually a KPOP concert is a place where you find many families enjoying the KPOP experience together. For these two young fans, the evening ended standing outside in the rain, their clothes drenched, and tears blending with the rain.
One mother brought her two children to attend their very first first KPOP concert. Usually a KPOP concert is a place where you find many families enjoying the KPOP experience together. For these two young fans, the evening ended standing outside in the rain, their clothes drenched, and tears blending with the rain.
I'm so upset, I don't even have the words. I'm even more upset for my kids. My 12 yr old loves V, and she had been talking about it for two months. It was to be their first KPOP concert. Kirsten crying into my chest, and Brianna trying so hard to put on a brave face was almost too much for me to handle. -Michele B.
They cried and broke my heart to watch. Add the fact that their clothes were drenched from the rain and it's heart wrenching. -Angel P.
Instead of celebrating and reliving the moments from the high energy concert BTS is known for, their evening will consist of a trip back to their hotel and a long drive home without the memories they came to create.
Compensation? Concert ticket refund? How can refunding the concert ticket come close to compensating for their monetary loss and disappointment?
Compensation? Concert ticket refund? How can refunding the concert ticket come close to compensating for their monetary loss and disappointment?
- Compensation was the hi touch and group photo and a refund but I was already supposed to get the hi touch and paid for a group photo so that wasn't really compensation. - Angel P.
Even after the ordeal of missing one of their favorite groups perform, neither had any ill feelings towards BTS. Their fan status of A.R.M.Y.'s are unwavering. For these two, the flight back to Philadelphia and the drive back to Birmingham will be filled with thoughts of missing out being able to see BTS perform.
They are just two of the over 100 fans who met with the same disappointment. 98+ other fans will be ending their day with tears and an emptiness that should have had another outcome - one filled with the excitement and energy BTS brings to the stage.
By Melodie Everson
Founder of To:Hallyu, with Love
They are just two of the over 100 fans who met with the same disappointment. 98+ other fans will be ending their day with tears and an emptiness that should have had another outcome - one filled with the excitement and energy BTS brings to the stage.
By Melodie Everson
Founder of To:Hallyu, with Love
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